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{"id":3347,"date":"2020-11-19T11:03:23","date_gmt":"2020-11-19T11:03:23","guid":{"rendered":"http:\/\/sandbox.interswitchng.com\/docbase\/docs\/arbiter\/arbiter-2-0\/get-disputes\/"},"modified":"2020-11-19T12:07:00","modified_gmt":"2020-11-19T12:07:00","slug":"get-disputes","status":"publish","type":"docs","link":"https:\/\/sandbox.interswitchng.com\/docbase\/docs\/arbiter\/arbiter-2-0\/get-disputes\/","title":{"rendered":"Get Disputes"},"content":{"rendered":"\n

This is the disputes query endpoint. It is use to query created disputes.<\/p>\n\n\n\n

Resource URL:<\/strong>\u00a0<base url>arbiter\/api\/v1\/disputes <\/p> HTTP Verb:<\/strong>\u00a0GET
Authentication:<\/strong>\u00a0User Access Token <\/cite><\/blockquote>\n\n\n\n

REQUEST<\/strong><\/h4>\n\n\n\n
Field<\/th>Description<\/th><\/tr><\/thead>
pageNum<\/td>The number of the page to start from. Default: 1<\/td><\/tr>
pageSize<\/td>The number of items returned per page. Default: 100. Max: 100<\/td><\/tr>
logCode<\/td>The logCode of the dispute<\/td><\/tr>
issuerCode<\/td>The domain code of the issuer<\/td><\/tr>
acquirerCode<\/td>The domain code of the acquirer<\/td><\/tr>
merchantCode<\/td>The domain code of the merchant<\/td><\/tr>
region<\/td>The region of the dispute<\/td><\/tr>
category<\/td>The category of the dispute<\/td><\/tr>
status<\/td>The status of the dispute<\/td><\/tr>
transactionStartDate<\/td>
<\/td><\/tr>
transactionEndDate<\/td>
<\/td><\/tr>
createdStartDate<\/td>
<\/td><\/tr>
createdEndDate<\/td>
<\/td><\/tr>
expiryStartDate<\/td>
<\/td><\/tr>
expiryEndDate<\/td>
\n\n<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Sample Request<\/strong><\/p><\/blockquote>\n\n\n\n

\"\"
Without any parameters<\/figcaption><\/figure>\n\n\n\n

<base url><\/code>arbiter\/api\/v1\/disputes?acquirerCode=GTB&category=CHARGEBACK&status=CHARGEBACK&expiryStartDate=2017-08-1500:00:00&expiryEndDate=2017-08-1523:59:59<\/code><\/p>with parameters<\/cite><\/blockquote>\n\n\n\n

RESPONSE<\/h4>\n\n\n\n
Field<\/th>Description<\/th><\/tr><\/thead>
id<\/td>The id of the dispute<\/td><\/tr>
logCode<\/td>The log code of the dispute<\/td><\/tr>
issuerCode<\/td>The domain code of the issuer<\/td><\/tr>
issuer<\/td>The domain name of the issuer<\/td><\/tr>
acquirerCode<\/td>The domain code of the acquirer<\/td><\/tr>
acquirer<\/td>The domain name of the acquirer<\/td><\/tr>
merchantCode<\/td>The domain code of the merchant, if applicable<\/td><\/tr>
merchant<\/td>The domain name of the merchant, if applicable<\/td><\/tr>
merchantReference<\/td>The reference of the transaction in the merchant’s system, if applicable<\/td><\/tr>
customerReference<\/td>The reference of the customer<\/td><\/tr>
transactionStore<\/td>The store of the transaction<\/td><\/tr>
transactionReference<\/td>The unique reference of the transaction in the store<\/td><\/tr>
transactionType<\/td>The type of the transaction<\/td><\/tr>
transactionDate<\/td>The date and time of the transaction<\/td><\/tr>
transactionAmount<\/td>The amount of the transaction<\/td><\/tr>
surchargeAmount<\/td>The surcharge (or fee) of the transaction, if applicable<\/td><\/tr>
transactionCurrencyCode<\/td>The currency of the transaction. Format: ISO 4217 numeric<\/td><\/tr>
settlementAmount<\/td>The settlement amount of the transaction<\/td><\/tr>
settlementCurrencyCode<\/td>The currency of the transaction settlement. Format: ISO 4217 numeric<\/td><\/tr>
schemeAmount<\/td>The amount of the transaction in the card scheme’s currency<\/td><\/tr>
schemeCurrencyCode<\/td>The currency of the transaction from the card scheme’s system. Format: ISO 4217 numeric<\/td><\/tr>
terminalType<\/td>The type of the terminal<\/td><\/tr>
disputeAmountType<\/td>The type of the dispute amount<\/td><\/tr>
disputeAmount<\/td>The amount of the dispute<\/td><\/tr>
additionalInfo<\/td>Any additional data from the transaction<\/td><\/tr>
reasonCode<\/td>The code of the dispute reason<\/td><\/tr>
reason<\/td>The name of the dispute reason<\/td><\/tr>
category<\/td>The category of the dispute<\/td><\/tr>
region<\/td>The region of the dispute<\/td><\/tr>
merchantDisputant<\/td>Indicates whether the dispute is managed by the merchant or the acquirer<\/td><\/tr>
domainCode<\/td>The domain code of the initiator of the dispute<\/td><\/tr>
status<\/td>The current status of the dispute<\/td><\/tr>
statusStartDate<\/td>The date and time the current status began<\/td><\/tr>
statusScheduledEndDate<\/td>The date and time the current status is scheduled to expire, if applicable<\/td><\/tr>
createdBy<\/td>The user that logged the dispute<\/td><\/tr>
createdOn<\/td>The date and time the dispute was logged<\/td><\/tr>
lastUpdatedBy<\/td>The user that last updated the dispute<\/td><\/tr>
lastUpdatedOn<\/td>The date and time the dispute was last updated<\/td><\/tr>
accountNumber<\/td>the transaction account number<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Sample Response<\/p> {<\/code>
\"count\":\u00a05,<\/code>
\"content\": [<\/code>
{<\/code>
\"id\":\u00a048,<\/code>
\"logCode\":\u00a0\"ABP00II48\",<\/code>
\"issuerCode\":\u00a0\"ABP\",<\/code>
\"issuer\":\u00a0\"ACCESS BANK PLC\",<\/code>
\"acquirerCode\":\u00a0\"GTB\",<\/code>
\"acquirer\":\u00a0\"GUARANTY TRUST BANK\",<\/code>
\"merchantCode\":\u00a0\"\",<\/code>
\"merchant\":\u00a0\"\",<\/code>
\"merchantReference\":\u00a0\"\",<\/code>
\"customerReference\":\u00a0\"506104*********7109\",<\/code>
\"transactionStore\":\u00a0\"ISW_TRANSACTIONS\",<\/code>
\"transactionReference\":\u00a0\"506104*********7109|2017-06-05|10584434|009099|000845948826\",<\/code>
\"transactionDate\":\u00a0\"2017-06-05 22:54:27\",<\/code>
\"transactionType\":\u00a0\"ATM_WITHDRAWAL\",<\/code>
\"transactionAmount\":\u00a0\"NGN 1,000.00\",<\/code>
\"transactionCurrencyCode\":\u00a0\"566\",<\/code>
\"terminalType\":\u00a0\"ATM\",<\/code>
\"disputeAmountType\":\u00a0\"FULL\",<\/code>
\"disputeAmount\":\u00a0\"NGN 1,000.00\",<\/code>
\"additionalInfo\": {<\/code>
\"sourceNodeName\":\u00a0\"SWTGTBsrc\",<\/code>
\"retrievalReferenceNumber\":\u00a0\"000845948826\",<\/code>
\"settlementCurrencyCode\":\u00a0\"566\",<\/code>
\"sinkNodeName\":\u00a0\"SWTABPsnk\",<\/code>
\"terminalId\":\u00a0\"10584434\",<\/code>
\"responseCode\":\u00a0\"00\",<\/code>
\"cardAcceptorCode\":\u00a0\"GTB000000000639\",<\/code>
\"cardAcceptorLocation\":\u00a0\"GTBank Al-Hikmah Uni\u00a0\u00a0 Ilorin\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 KWNG\",<\/code>
\"responseDescription\":\u00a0\"Approved or completed successfully\",<\/code>
\"merchantCategoryCode\":\u00a0\"6011\",<\/code>
\"stan\":\u00a0\"009099\",<\/code>
\"acquirerInstitutionCode\":\u00a0\"627787\",<\/code>
\"merchantType\":\u00a0\"REGULAR\"<\/code>
},<\/code>
\"reasonCode\":\u00a0\"NF\",<\/code>
\"reason\":\u00a0\"Non-Receipt of Cash from ATM\",<\/code>
\"category\":\u00a0\"CHARGEBACK\",<\/code>
\"region\":\u00a0\"DOMESTIC_ATM_WITHDRAWAL\",<\/code>
\"merchantDisputant\":\u00a0false,<\/code>
\"status\":\u00a0\"CHARGEBACK\",<\/code>
\"statusStartDate\":\u00a0\"2017-08-11 11:21:23\",<\/code>
\"statusScheduledEndDate\":\u00a0\"2017-08-15 11:21:23\",<\/code>
\"createdBy\":\u00a0\"Selenium.Access@ABP\",<\/code>
\"createdOn\":\u00a0\"2017-08-11 11:21:24\"<\/code>
},<\/code>
{<\/code>
\"id\":\u00a046,<\/code>
\"logCode\":\u00a0\"FBN00II46\",<\/code>
\"issuerCode\":\u00a0\"FBN\",<\/code>
\"issuer\":\u00a0\"FIRST BANK OF NIGERIA\",<\/code>
\"acquirerCode\":\u00a0\"GTB\",<\/code>
\"acquirer\":\u00a0\"GUARANTY TRUST BANK\",<\/code>
\"merchantCode\":\u00a0\"\",<\/code>
\"merchant\":\u00a0\"\",<\/code>
\"merchantReference\":\u00a0\"\",<\/code>
\"customerReference\":\u00a0\"0000000001\",<\/code>
\"transactionStore\":\u00a0\"PAYDIRECT\",<\/code>
\"transactionReference\":\u00a0\"7604\",<\/code>
\"transactionDate\":\u00a0\"2012-03-25 00:00:01\",<\/code>
\"transactionType\":\u00a0\"BillPayment\",<\/code>
\"transactionAmount\":\u00a0\"NGN 100.00\",<\/code>
\"transactionCurrencyCode\":\u00a0\"566\",<\/code>
\"terminalType\":\u00a0\"WEB\",<\/code>
\"disputeAmountType\":\u00a0\"FULL\",<\/code>
\"disputeAmount\":\u00a0\"NGN 1,000.00\",<\/code>
\"additionalInfo\": {<\/code>
\"PaymentReference\":\u00a0\"FBN|Web|3PBL0001|HiTV|230312145656|00000048\",<\/code>
\"responseDescription\":\u00a0\"Approved or completed successfully\",<\/code>
\"terminalId\":\u00a0\"2069018M\",<\/code>
\"IsSettled\":\u00a0false,<\/code>
\"merchantType\":\u00a0\"REGULAR\",<\/code>
\"responseCode\":\u00a0\"00\"<\/code>
},<\/code>
\"reasonCode\":\u00a0\"AA\",<\/code>
\"reason\":\u00a0\"Does Not Recognize\",<\/code>
\"category\":\u00a0\"CHARGEBACK\",<\/code>
\"region\":\u00a0\"DOMESTIC_BILL_PAYMENT\",<\/code>
\"merchantDisputant\":\u00a0false,<\/code>
\"status\":\u00a0\"CHARGEBACK\",<\/code>
\"statusStartDate\":\u00a0\"2017-08-03 18:16:26\",<\/code>
\"statusScheduledEndDate\":\u00a0\"2017-08-15 13:05:53\",<\/code>
\"createdBy\":\u00a0\"Selenium.FBN@FBN\",<\/code>
\"createdOn\":\u00a0\"2017-08-03 18:13:45\",<\/code>
\"lastUpdatedBy\":\u00a0\"Selenium.GTB@GTB\",<\/code>
\"lastUpdatedOn\":\u00a0\"2017-08-03 18:16:26\"<\/code>
},<\/code>
{<\/code>
\"id\":\u00a045,<\/code>
\"logCode\":\u00a0\"FBN00II45\",<\/code>
\"issuerCode\":\u00a0\"FBN\",<\/code>
\"issuer\":\u00a0\"FIRST BANK OF NIGERIA\",<\/code>
\"acquirerCode\":\u00a0\"GTB\",<\/code>
\"acquirer\":\u00a0\"GUARANTY TRUST BANK\",<\/code>
\"merchantCode\":\u00a0\"\",<\/code>
\"merchant\":\u00a0\"\",<\/code>
\"merchantReference\":\u00a0\"\",<\/code>
\"customerReference\":\u00a0\"0000000001\",<\/code>
\"transactionStore\":\u00a0\"PAYDIRECT\",<\/code>
\"transactionReference\":\u00a0\"7696\",<\/code>
\"transactionDate\":\u00a0\"2012-03-27 00:00:01\",<\/code>
\"transactionType\":\u00a0\"BillPayment\",<\/code>
\"transactionAmount\":\u00a0\"NGN 100.00\",<\/code>
\"transactionCurrencyCode\":\u00a0\"566\",<\/code>
\"terminalType\":\u00a0\"WEB\",<\/code>
\"disputeAmountType\":\u00a0\"FULL\",<\/code>
\"disputeAmount\":\u00a0\"NGN 1,000.00\",<\/code>
\"additionalInfo\": {<\/code>
\"PaymentReference\":\u00a0\"FBN|Web|3PBL0001|HiTV|270312191923|00000085\",<\/code>
\"responseDescription\":\u00a0\"Approved or completed successfully\",<\/code>
\"terminalId\":\u00a0\"2069018M\",<\/code>
\"IsSettled\":\u00a0false,<\/code>
\"merchantType\":\u00a0\"REGULAR\",<\/code>
\"responseCode\":\u00a0\"00\"<\/code>
},<\/code>
\"reasonCode\":\u00a0\"DP\",<\/code>
\"reason\":\u00a0\"Duplicate Processing\",<\/code>
\"category\":\u00a0\"CHARGEBACK\",<\/code>
\"region\":\u00a0\"DOMESTIC_BILL_PAYMENT\",<\/code>
\"merchantDisputant\":\u00a0false,<\/code>
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