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{"id":3382,"date":"2020-11-20T07:39:27","date_gmt":"2020-11-20T07:39:27","guid":{"rendered":"http:\/\/sandbox.interswitchng.com\/docbase\/docs\/arbiter\/arbiter-1-0-2\/get-dispute\/"},"modified":"2020-11-20T13:08:44","modified_gmt":"2020-11-20T13:08:44","slug":"get-dispute","status":"publish","type":"docs","link":"https:\/\/sandbox.interswitchng.com\/docbase\/docs\/arbiter\/arbiter-1-0-2\/get-dispute\/","title":{"rendered":"Get Dispute"},"content":{"rendered":"\n

Use this endpoint to retrieve the details of a particular dispute. If the dispute log Id doesn’t exist, it returns an empty json object <\/p>\n\n\n\n

Sample Request<\/p> GET<base url> \/arbiter\/api\/v1\/disputes\/GTB2640251
Content-Type: application\/json<\/code>
Authorization: Bearer <AccessToken><\/code><\/cite><\/blockquote>\n\n\n\n

Request Parameter Description<\/strong><\/p>\n\n\n\n
Field<\/th>Field Name<\/th>Data Type<\/th>Required<\/th>Description<\/th><\/tr><\/thead>
1<\/td>disputeLogCode<\/td>String<\/td>Yes<\/td>The dispute log code<\/td><\/tr><\/tbody><\/table>\n\n\n\n

n<\/h4>\n\n\n\n
Field<\/th>Field Name<\/th>Data Type<\/th>Required<\/th>Description<\/th><\/tr><\/thead>
1<\/td>disputeLogCode<\/td>String<\/td>Yes<\/td>The dispute log code<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Response Message\u00a0 field description<\/strong><\/p>\n\n\n\n
Field<\/th>Field Name<\/th>Description<\/th><\/tr><\/thead>
1<\/td>disputeLogId<\/td>The ID of the dispute<\/td><\/tr>
2<\/td>disputeLogCode<\/td>The dispute log code<\/td><\/tr>
3<\/td>acquirerCode<\/td>The acquirer code<\/td><\/tr>
4<\/td>pan<\/td>The pan used for the transaction<\/td><\/tr>
5<\/td>stan<\/td>The stan<\/td><\/tr>
6<\/td>terminalId<\/td>The terminal ID the transaction was done on<\/td><\/tr>
7<\/td>terminalType<\/td>The type of terminal that was used for the transaction<\/td><\/tr>
8<\/td>tranDateTime<\/td>The date the transaction was done<\/td><\/tr>
9<\/td>settleDateTime<\/td>The proposed settlement date<\/td><\/tr>
10<\/td>tranType<\/td>The type of transaction that was done<\/td><\/tr>
11<\/td>tranAmt<\/td>The transaction amount<\/td><\/tr>
12<\/td>surchargeAmt<\/td>The surcharge amount on the transaction<\/td><\/tr>
13<\/td>dispenseType<\/td>The dispense type (either partial or none)<\/td><\/tr>
14<\/td>logComments<\/td>Comment that was sent when creating the dispute<\/td><\/tr>
15<\/td>acceptComments<\/td>Comments when accepting the claim<\/td><\/tr>
16<\/td>declineComments<\/td>Comments when a dispute is declined<\/td><\/tr>
17<\/td>validatedBy<\/td>User who validated the claim<\/td><\/tr>
18<\/td>validatedOn<\/td>The date the dispute was validated<\/td><\/tr>
19<\/td>penaltyFee<\/td>The penalty fee<\/td><\/tr>
20<\/td>oldStatus<\/td>Previous status of the dipsute<\/td><\/tr>
21<\/td>isVerified<\/td>
<\/td><\/tr>
22<\/td>requestedAmount<\/td>The amount that was requested during the transaction<\/td><\/tr>
23<\/td>dispensedAmount<\/td>The amount dispensed during the transaction<\/td><\/tr>
24<\/td>remoteTranId<\/td>The remote transaction ID<\/td><\/tr>
25<\/td>settleCurrencyCode<\/td>The settlement currency code<\/td><\/tr>
26<\/td>tranCurrencyCode<\/td>The transaction currency code<\/td><\/tr>
27<\/td>settleCurrencyAlphaCode<\/td>The settlement currency alpha code<\/td><\/tr>
28<\/td>tranCurrencyAlphaCode<\/td>The transaction currency alpha code<\/td><\/tr>
29<\/td>disputeExpiryDate<\/td>The expected date the dispute is supposed to have closed<\/td><\/tr>
30<\/td>code<\/td>
<\/td><\/tr>
31<\/td>issuerDomainnCode<\/td>The domain code of the issuer<\/td><\/tr>
32<\/td>acquirerDomainCode<\/td>The domain code of the acquirer<\/td><\/tr>
33<\/td>merchantDomainCode<\/td>The domain code of the merchant<\/td><\/tr>
34<\/td>acquirerName<\/td>The name of the acquirer<\/td><\/tr>
35<\/td>issuerName<\/td>The name of the issuer<\/td><\/tr>
36<\/td>imageEvidence<\/td>
<\/td><\/tr>
37<\/td>disputeJournal<\/td>Journal sent by the acquirer<\/td><\/tr>
38<\/td>claimType<\/td>The type of dispute<\/td><\/tr>
39<\/td>mechantType<\/td>The type of merchant<\/td><\/tr>
40<\/td>customerReferenceID<\/td>The customer reference ID<\/td><\/tr>
41<\/td>fromAccountNo<\/td>The account number that was debited during the transaction<\/td><\/tr>
42<\/td>retrievalReferenceNr<\/td>The retrieval reference number<\/td><\/tr>
43<\/td>settlementAmount<\/td>The amount to be refunded<\/td><\/tr>
44<\/td>disputeRegion<\/td>The region when the transaction took place<\/td><\/tr>
45<\/td>status<\/td>The current status of the dispute<\/td><\/tr>
46<\/td>lastUpdatedBy<\/td>The last person to update the dispute<\/td><\/tr>
47<\/td>lastUpdatedOn<\/td>The date the dispute was last updated<\/td><\/tr>
48<\/td>createdBy<\/td>The person who created the dispute<\/td><\/tr>
49<\/td>createdOn<\/td>The date the dispute was created<\/td><\/tr><\/tbody><\/table>\n\n\n\n

Sample Response (success)<\/p> {<\/code>
\"disputeLogId\":\u00a02640251,<\/code>
\"disputeLogCode\":\u00a0\"GTB002640251\",<\/code>
\"acquirerCode\":\u00a0\"FBN\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \",<\/code>
\"pan\":\u00a0\"539983******0103\",<\/code>
\"stan\":\u00a0\"196011\",<\/code>
\"terminalId\":\u00a0\"20117042\",<\/code>
\"terminalType\":\u00a0\"POS\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \",<\/code>
\"tranDatetime\":\u00a0\"2014-08-21 23:28:00\",<\/code>
\"settleDatetime\":\u00a0null,<\/code>
\"tranType\":\u00a0\"Goods and services\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \",<\/code>
\"tranAmt\":\u00a08000,<\/code>
\"surchargeAmt\":\u00a00,<\/code>
\"dispenseType\":\u00a0\"No Dispense\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \",<\/code>
\"logComments\":\u00a0\"Non-Receipt of Goods\",<\/code>
\"acceptComments\":\u00a0null,<\/code>
\"declineComments\":\u00a0null,<\/code>
\"validatedBy\":\u00a0null,<\/code>
\"validatedOn\":\u00a0null,<\/code>
\"penaltyFee\":\u00a00,<\/code>
\"oldStatus\":\u00a0null,<\/code>
\"isVerified\":\u00a0\"No\u00a0 \",<\/code>
\"requestedAmount\":\u00a08000,<\/code>
\"dispensedAmount\":\u00a00,<\/code>
\"remoteTranId\":\u00a02137647237,<\/code>
\"settleCurrencyCode\":\u00a0\"566\",<\/code>
\"tranCurrencyCode\":\u00a0null,<\/code>
\"settleCurrencyAlphaCode\":\u00a0\"NGN\",<\/code>
\"tranCurrencyAlphaCode\":\u00a0\"NGN\",<\/code>
\"disputeExpiryDate\":\u00a0\"2015-06-25 10:31:48\",<\/code>
\"code\":\u00a0\"FBN\",<\/code>
\"issuerDomainCode\":\u00a0\"GTB\",<\/code>
\"acquirerDomainCode\":\u00a0null,<\/code>
\"merchantDomainCode\":\u00a0null,<\/code>
\"acquirerName\":\u00a0\"First Bank of Nigeria\",<\/code>
\"issuerName\":\u00a0\"GTBank\",<\/code>
\"imageEvidence\":\u00a0null,<\/code>
\"disputeJournal\":\u00a0null,<\/code>
\"claimType\":\u00a0null,<\/code>
\"merchantType\":\u00a0null,<\/code>
\"customerReferenceId\":\u00a0null,<\/code>
\"fromAccountNo\":\u00a0null,<\/code>
\"retrievalReferenceNr\":\u00a0null,<\/code>
\"settlementAmount\":\u00a0null,<\/code>
\"disputeRegion\":\u00a0null,<\/code>
\"status\":\u00a0\"Pending\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \",<\/code>
\"lastUpdatedBy\":\u00a0null,<\/code>
\"lastUpdatedOn\":\u00a0null,<\/code>
\"createdBy\":\u00a0\"testgtb\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \",<\/code>
\"createdOn\":\u00a0\"2015-06-18 10:31:48\"<\/code>
}<\/code> <\/cite><\/blockquote>\n","protected":false},"author":169,"featured_media":0,"parent":3375,"menu_order":4,"comment_status":"open","ping_status":"closed","template":"","meta":{"spay_email":""},"doc_tag":[],"_links":{"self":[{"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/docs\/3382"}],"collection":[{"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/users\/169"}],"replies":[{"embeddable":true,"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/comments?post=3382"}],"version-history":[{"count":1,"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/docs\/3382\/revisions"}],"predecessor-version":[{"id":3407,"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/docs\/3382\/revisions\/3407"}],"up":[{"embeddable":true,"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/docs\/3375"}],"next":[{"title":"Update Dispute","link":"https:\/\/sandbox.interswitchng.com\/docbase\/docs\/arbiter\/arbiter-1-0-2\/update-dispute\/","href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/docs\/3383"}],"prev":[{"title":"Get Disputes","link":"https:\/\/sandbox.interswitchng.com\/docbase\/docs\/arbiter\/arbiter-1-0-2\/get-disputes\/","href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/docs\/3381"}],"wp:attachment":[{"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/media?parent=3382"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/sandbox.interswitchng.com\/docbase\/wp-json\/wp\/v2\/doc_tag?post=3382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}