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{"id":815,"date":"2017-07-24T13:45:41","date_gmt":"2017-07-24T13:45:41","guid":{"rendered":"http:\/\/sandbox.interswitchng.com\/docbase\/docs\/quickteller-sva\/response-code\/"},"modified":"2021-05-24T09:47:53","modified_gmt":"2021-05-24T09:47:53","slug":"response-code","status":"publish","type":"docs","link":"https:\/\/sandbox.interswitchng.com\/docbase\/docs\/quickteller-sva\/response-code\/","title":{"rendered":"Response Code"},"content":{"rendered":"\n

Response Code Grouping<\/h4>\n\n\n\n

The response code grouping field (responseCodeGrouping) returned in sendbillpaymentadvice, dotransfer and Query Transaction response message represents the final status of the transaction. <\/p>\n\n\n\n

Response Description<\/h4>\n\n\n\n
S\/N <\/td>Response Code Grouping <\/td>Action <\/td><\/tr>
1 <\/td>Successful <\/td>No Action Required. Transaction successfully processed. Customer should expect value. <\/td><\/tr>
2 <\/td>Failed <\/td>Transaction failed. Funds should be reversed to the initiating customer. <\/td><\/tr>
3 <\/td>Pending <\/td>Transaction in Progress. Please re-query to confirm the actual status of the transaction. <\/td><\/tr><\/tbody><\/table>\n\n\n\n

<\/p>\n\n\n\n

Sample Response (Success – Bill Payment)<\/h4>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Sample Response (Success – Transfer)<\/h4>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Sample Response (Pending)<\/h4>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Response Code<\/h4>\n\n\n\n

<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Code<\/strong><\/td>\nDescription<\/strong><\/td>\nResolution<\/strong><\/td>\n<\/tr>\n
Success Response Codes<\/em><\/strong><\/span><\/td>\n<\/tr>\n
90010<\/strong><\/td>\nApproved by Financial Institution, Partial<\/td>\nThe transaction has been completed successfully.<\/td>\n<\/tr>\n
90011<\/strong><\/td>\nApproved by Financial Institution, VIP<\/td>\nThe transaction has been completed successfully.<\/td>\n<\/tr>\n
90016<\/strong><\/td>\nApproved by Financial Institution, Update Track 3<\/td>\nThe transaction has been completed successfully.<\/td>\n<\/tr>\n
90000<\/strong><\/td>\nSuccessful<\/td>\nTransaction Successful<\/td>\n<\/tr>\n
\n

Failed Statuses<\/em><\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

10002<\/strong><\/td>\nInvalid Request<\/td>\nCheck your request xml to verify you are sending valid request xml.<\/td>\n<\/tr>\n
10003<\/strong><\/td>\nUnauthorized<\/td>\nPlease provide valid details and try again later. Please contact Interswitch.<\/td>\n<\/tr>\n
10010<\/strong><\/td>\nPartner not setup\/Incorrect entity code<\/td>\nThe Institution\/Biller\/Entity Code in your request message has not been configured on Quick Teller.<\/td>\n<\/tr>\n
10011<\/strong><\/td>\nService Method not found<\/td>\nIt simply means the api service endpoint name with Id returned has not been setup in DB via quickteller-paydirect console.<\/td>\n<\/tr>\n
10020<\/strong><\/td>\nPartner not properly configured<\/td>\nPartner\/Biller has not been properly configured on Quick Teller. Please contact Interswitch.<\/td>\n<\/tr>\n
10021<\/strong><\/td>\nNon bank partner account details not configured<\/td>\n <\/td>\n<\/tr>\n
10022<\/strong><\/td>\nPartner sponsor bank not properly configured<\/td>\n <\/td>\n<\/tr>\n
10030<\/strong><\/td>\nPartner deactivated<\/td>\nPartner\/Biller has been deactivated on Quick Teller. Please contact Interswitch.<\/td>\n<\/tr>\n
10040<\/strong><\/td>\nWrong IP address<\/td>\n <\/td>\n<\/tr>\n
10050<\/strong><\/td>\nSession key invalid or not setup<\/td>\n <\/td>\n<\/tr>\n
10060<\/strong><\/td>\nInvalid encryption type<\/td>\n <\/td>\n<\/tr>\n
10070<\/strong><\/td>\nCould not retrieve RSA private key<\/td>\n <\/td>\n<\/tr>\n
10080<\/strong><\/td>\nInvalid session key length<\/td>\n <\/td>\n<\/tr>\n
10081<\/strong><\/td>\nInvalid session IV length<\/td>\n <\/td>\n<\/tr>\n
10090<\/strong><\/td>\nCannot decrypt session key<\/td>\n <\/td>\n<\/tr>\n
10091<\/strong><\/td>\nCannot decrypt session IV<\/td>\n <\/td>\n<\/tr>\n
10100<\/strong><\/td>\nCannot retrieve partner security details<\/td>\n <\/td>\n<\/tr>\n
10200<\/strong><\/td>\nDisabled or deactivated via configuration<\/td>\n <\/td>\n<\/tr>\n
20010<\/strong><\/td>\nXml Node Missing<\/td>\nSomething is missing in your request message. Please check the response xml.<\/td>\n<\/tr>\n
20020<\/strong><\/td>\nXml Node Value Empty<\/td>\nYou have sent an empty xml node. Please check the response xml.<\/td>\n<\/tr>\n
20021<\/strong><\/td>\nTerminalId\/ClientId<\/td>\nTerminalId\/ClientId is required<\/td>\n<\/tr>\n
20030<\/strong><\/td>\nXml Node Value not valid<\/td>\nPlease check the response xml for the invalid value in your request message.<\/td>\n<\/tr>\n
20040<\/strong><\/td>\nInvalid data type, date expected<\/td>\nYou have sent an invalid date format, please check the request xml.<\/td>\n<\/tr>\n
20041<\/strong><\/td>\nInvalid data type, numeric expected<\/td>\nYou have sent an invalid data, please check the response xml.<\/td>\n<\/tr>\n
20050<\/strong><\/td>\nMessage integrity validation failed<\/td>\nPlease check to correct your MAC and resend the transaction.<\/td>\n<\/tr>\n
20060<\/strong><\/td>\nEntity Location not enabled for cash payout<\/td>\nPlease other locations enabled for payout and resend transaction.<\/td>\n<\/tr>\n
20061<\/strong><\/td>\nEntity Location is Disabled<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
20062<\/strong><\/td>\nEntity is Disabled<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
30010<\/strong><\/td>\nTransaction not found<\/td>\nThe Transaction does not exist in Quick Teller. Please contact Interswitch.<\/td>\n<\/tr>\n
30020<\/strong><\/td>\nDuplicate Transfer Code<\/td>\nThe transfer code exists in Quick Teller, please try another transfer code.<\/td>\n<\/tr>\n
30030<\/strong><\/td>\nBank authorization needed<\/td>\nThe transfer code exists in Quick Teller, please try another transfer code<\/td>\n<\/tr>\n
40010<\/strong><\/td>\nATM cash out payments must be in multiples of 1000<\/td>\nPlease change the amount to multiples of 1000 and resend the transaction.<\/td>\n<\/tr>\n
40020<\/strong><\/td>\nATM cash out payment has exceeded the maximum allowed value<\/td>\nPlease try cash out the next day.<\/td>\n<\/tr>\n
40030<\/strong><\/td>\nMaximum Transfer Limit Exceeded<\/td>\n <\/td>\n<\/tr>\n
40040<\/strong><\/td>\nNon Standard Id Transfe Limit Exceeded<\/td>\n <\/td>\n<\/tr>\n
40050<\/strong><\/td>\nSVA Withdrawal Failed<\/td>\n <\/td>\n<\/tr>\n
40060<\/strong><\/td>\nInvalid Cancellation Request_Transfer \n

 <\/p>\n

 <\/p>\n

Has Been Completed<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
40100<\/strong><\/td>\nFailed Account Name Inquiry<\/td>\n <\/td>\n<\/tr>\n
50010<\/strong><\/td>\nInvalid cancellation request – Transfer has been completed<\/td>\nYou cannot cancel the transfer because it has been cashed out.<\/td>\n<\/tr>\n
60001<\/strong><\/td>\nUser not found.<\/td>\nThe user does not exist in Quick Teller. Please contact Interswitch.<\/td>\n<\/tr>\n
60002<\/strong><\/td>\nUsername and\/or password incorrect<\/td>\nPlease provide correct username\/ password and try again.<\/td>\n<\/tr>\n
60003<\/strong><\/td>\nSecurity token invalid or expired.<\/td>\nPlease use a valid or active security token.<\/td>\n<\/tr>\n
60004<\/strong><\/td>\nLogin Problem<\/td>\n <\/td>\n<\/tr>\n
60005<\/strong><\/td>\nInvalid Current Password<\/td>\n <\/td>\n<\/tr>\n
60010<\/strong><\/td>\nPassword does not meet complexity requirements.<\/td>\nPlease use a complex password and try again.<\/td>\n<\/tr>\n
60011<\/strong><\/td>\nDuplicate Username<\/td>\nThe username exists in Quick Teller, please try another username.<\/td>\n<\/tr>\n
60012<\/strong><\/td>\nPassword does not meet history requirements<\/td>\nPlease try a password that meets history requirements or contact Interswitch.<\/td>\n<\/tr>\n
60020<\/strong><\/td>\nInvalid Activation Token<\/td>\nPlease use a valid or active activation token.<\/td>\n<\/tr>\n
60021<\/strong><\/td>\nAccount Already Activated<\/td>\n <\/td>\n<\/tr>\n
60022<\/strong><\/td>\nAccount Not Activated<\/td>\n <\/td>\n<\/tr>\n
60023<\/strong><\/td>\nMobile Number Already Verified<\/td>\n <\/td>\n<\/tr>\n
60030<\/strong><\/td>\nPasswords do not match<\/td>\nPlease provide match passwords and try again.<\/td>\n<\/tr>\n
60031<\/strong><\/td>\nPassword change failed<\/td>\nPlease provide match passwords and try again.<\/td>\n<\/tr>\n
60038<\/strong><\/td>\nPhone Number Already In Use by Another User<\/td>\n <\/td>\n<\/tr>\n
60039<\/strong><\/td>\nDifferent Phone Number Already Verified For User<\/td>\n <\/td>\n<\/tr>\n
60040<\/strong><\/td>\nNo Pending Verification For User<\/td>\n <\/td>\n<\/tr>\n
60041<\/strong><\/td>\nDifferent Email Already Verified For \n

 <\/p>\n

 <\/p>\n

User<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
60042<\/strong><\/td>\nEmail Already In Use By Another User<\/td>\n <\/td>\n<\/tr>\n
60043<\/strong><\/td>\nData Security Violation<\/td>\n <\/td>\n<\/tr>\n
60044<\/strong><\/td>\nReferral Existing For User<\/td>\n <\/td>\n<\/tr>\n
70003<\/strong><\/td>\nInvalid Client Version Number<\/td>\n <\/td>\n<\/tr>\n
70004<\/strong><\/td>\nTerminal Version Mismatch<\/td>\n <\/td>\n<\/tr>\n
70005<\/strong><\/td>\nEmpty Client Version Number<\/td>\n <\/td>\n<\/tr>\n
70006<\/strong><\/td>\nInvalid Terminal Version Number<\/td>\n <\/td>\n<\/tr>\n
70007<\/strong><\/td>\nBank not enabled for transfer<\/td>\nThis means the bank has not been enabled as a transfer destination bank<\/td>\n<\/tr>\n
70008<\/strong><\/td>\nBiller Temporarily Not Available<\/td>\n <\/td>\n<\/tr>\n
70009<\/strong><\/td>\nBiller Already Exist For Paydirect \n

 <\/p>\n

 <\/p>\n

Product<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
70010<\/strong><\/td>\nBiller not found<\/td>\nPlease provide correct biller code in your request xml and try again.<\/td>\n<\/tr>\n
70011<\/strong><\/td>\nUnrecognized card<\/td>\nYour card has not been configured on Interswitch Pay Direct. Please contact Interswitch.<\/td>\n<\/tr>\n
70012<\/strong><\/td>\nUnrecognized terminal owner<\/td>\nYour terminal has not been configured on Quick Teller. Please contact Interswitch.<\/td>\n<\/tr>\n
70013<\/strong><\/td>\nUnrecognized customer<\/td>\nThe customer does not exist please try another. You can contact Interswitch if you think the customer is valid.<\/td>\n<\/tr>\n
70014<\/strong><\/td>\nUnrecognized payment channel<\/td>\nThe payment channel does not exist or is invalid, check this document for a valid payment channel code. You can contact Interswitch if you think the code is valid.<\/td>\n<\/tr>\n
70015<\/strong><\/td>\nCollections account not setup<\/td>\nA collections account has not been setup. Please contact Interswitch.<\/td>\n<\/tr>\n
70016<\/strong><\/td>\nCollections account type not set<\/td>\nThe collections account type must be set, please check and try again. You can contact Interswitch if you have set the account type and still got this error.<\/td>\n<\/tr>\n
70017<\/strong><\/td>\nPayment type code not recognized<\/td>\nYou have supplied an invalid payment type code. Please check to correct and try again.<\/td>\n<\/tr>\n
70116<\/strong><\/td>\nBills Stream Code Already Used<\/td>\n <\/td>\n<\/tr>\n
70117<\/strong><\/td>\nCustomer Is Tied To Different Payment Item<\/td>\n <\/td>\n<\/tr>\n
70018<\/strong><\/td>\nTransaction Reference not found<\/td>\nPlease provide correct Transaction Reference in your request xml and try again.<\/td>\n<\/tr>\n
70019<\/strong><\/td>\nFailed to send payment downstream<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70020<\/strong><\/td>\nCollecting bank settings not configured<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70021<\/strong><\/td>\nLead Bank not found or setup<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70022<\/strong><\/td>\nAdvice previously received and processed successfully<\/td>\nTry Query Transaction method to see the details of your transaction.<\/td>\n<\/tr>\n
70023<\/strong><\/td>\nBiller already associated with customer<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70024<\/strong><\/td>\nApplication settings not found or configured properly<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70025<\/strong><\/td>\nBank not setup or enabled for bill payment<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70026<\/strong><\/td>\nBiller not enabled for channel<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70027<\/strong><\/td>\nBank not enabled for biller<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70028<\/strong><\/td>\nTerminal owner not enabled for biller<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70029<\/strong><\/td>\nTerminal owner not enabled for channel<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70030<\/strong><\/td>\nTerminal owner not setup or enabled for bill payment<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70031<\/strong><\/td>\nUnrecognized CBN Bank Code<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70032<\/strong><\/td>\nCertificate identity error<\/td>\nEnsure the identity of your certificate is the same as the public key provided to Interswitch. If problem persist, please contact Interswitch.<\/td>\n<\/tr>\n
70033<\/strong><\/td>\nCertificate not recognised\/setup in \n

 <\/p>\n

 <\/p>\n

QuickTeller<\/p>\n<\/td>\n

Please contact Interswitch.<\/td>\n<\/tr>\n
70034<\/strong><\/td>\nCertificate terminal owner mismatch<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70035<\/strong><\/td>\nAccess to method call is denied<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70036<\/strong><\/td>\nTerminal owner not associated with a funds transfer institution<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70037<\/strong><\/td>\nFees not setup<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70038<\/strong><\/td>\nData not found<\/td>\nThe data you queried for does not exist. Please check to confirm and try again or contact Interswitch.<\/td>\n<\/tr>\n
70039<\/strong><\/td>\nTransaction set not allowed<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70040<\/strong><\/td>\nFinancial Transactional card has not been configured<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70041<\/strong><\/td>\nExpired Transaction<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70042<\/strong><\/td>\nFull Payment<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
70043<\/strong><\/td>\nAmount Too Low<\/td>\n <\/td>\n<\/tr>\n
70044<\/strong><\/td>\nAmount Too High<\/td>\n <\/td>\n<\/tr>\n
70045<\/strong><\/td>\nRequest time out<\/td>\nPlease retry again later.<\/td>\n<\/tr>\n
70046<\/strong><\/td>\nInvalid Request XML<\/td>\n <\/td>\n<\/tr>\n
70047<\/strong><\/td>\nFailed Additional Data Validation<\/td>\n <\/td>\n<\/tr>\n
70048<\/strong><\/td>\nFailed Pre Validation Check<\/td>\n <\/td>\n<\/tr>\n
70049<\/strong><\/td>\nPan or Cbn Code Require On Inquiry<\/td>\n <\/td>\n<\/tr>\n
70050<\/strong><\/td>\nTerminal Owner Retail Pay Details Not Configured<\/td>\n <\/td>\n<\/tr>\n
70051<\/strong><\/td>\nTerminal Owner Retail Pay Master key Not Configured<\/td>\n <\/td>\n<\/tr>\n
70052<\/strong><\/td>\nRetailPay Invalid Login<\/td>\n <\/td>\n<\/tr>\n
70053<\/strong><\/td>\nRetailPay Invalid Request<\/td>\n <\/td>\n<\/tr>\n
70054<\/strong><\/td>\nRetailPay Host Unreachable<\/td>\n <\/td>\n<\/tr>\n
70055<\/strong><\/td>\nRetailPay Invalid Dealer Code<\/td>\n <\/td>\n<\/tr>\n
70056<\/strong><\/td>\nRetailPay Invalid Phone Number<\/td>\n <\/td>\n<\/tr>\n
70057<\/strong><\/td>\nRetailPay Out of Stock<\/td>\n <\/td>\n<\/tr>\n
70058<\/strong><\/td>\nRetailPay Invalid Product Code<\/td>\n <\/td>\n<\/tr>\n
70059<\/strong><\/td>\nRetailPay Failed<\/td>\n <\/td>\n<\/tr>\n
70060<\/strong><\/td>\nRetailPay Session Key Invalid<\/td>\n <\/td>\n<\/tr>\n
70061<\/strong><\/td>\nRetailPay Insufficent Funds<\/td>\n <\/td>\n<\/tr>\n
70062<\/strong><\/td>\nRetailPay Invalid Amount<\/td>\n <\/td>\n<\/tr>\n
70063<\/strong><\/td>\nRetailPay Bad Public Key<\/td>\n <\/td>\n<\/tr>\n
70064<\/strong><\/td>\nRetailPay Telco Timeout<\/td>\n <\/td>\n<\/tr>\n
70065<\/strong><\/td>\nInvalidAmount<\/td>\n <\/td>\n<\/tr>\n
70066<\/strong><\/td>\nInvalidMinimumAmount<\/td>\n <\/td>\n<\/tr>\n
70067<\/strong><\/td>\nInvalidGreaterThanMinimumAmount<\/td>\n <\/td>\n<\/tr>\n
70068<\/strong><\/td>\nInvalidMaximumAmount<\/td>\n <\/td>\n<\/tr>\n
70069<\/strong><\/td>\nInvalidLessThanMaximumAmount<\/td>\n <\/td>\n<\/tr>\n
70070<\/strong><\/td>\nInvalidExactAmount<\/td>\n <\/td>\n<\/tr>\n
70071<\/strong><\/td>\nInvalidCustomerId<\/td>\n <\/td>\n<\/tr>\n
70128<\/strong><\/td>\nSva Terminal Owner Not Setup For \n

 <\/p>\n

 <\/p>\n

Biller<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
70129<\/strong><\/td>\nTerminal Owner Card Acceptor Id Not \n

 <\/p>\n

 <\/p>\n

Configured<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
70130<\/strong><\/td>\nPayment Amount Higher Than Due \n

 <\/p>\n

 <\/p>\n

Amount<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
70131<\/strong><\/td>\nInvalid Bank Account number<\/td>\nMeans the bank account is either invalid (i.e. contains special character like space, _, -, $ etc. ) or the account number is not a valid Nuban account number.<\/td>\n<\/tr>\n
70132<\/strong><\/td>\nInvalid Mobile Number<\/td>\nIt means the mobile number is not all digits i.e it contains special character like spaces, – etc.<\/td>\n<\/tr>\n
71001<\/strong><\/td>\nQtCheckout Invalid URL<\/td>\n <\/td>\n<\/tr>\n
71002<\/strong><\/td>\nQtCheckout Different Domain URL<\/td>\n <\/td>\n<\/tr>\n
71003<\/strong><\/td>\nQtCheckout Cancelled by User<\/td>\n <\/td>\n<\/tr>\n
71004<\/strong><\/td>\nQtCheckout Missing Client ID<\/td>\n <\/td>\n<\/tr>\n
71005<\/strong><\/td>\nQtCheckout Invalid Model<\/td>\n <\/td>\n<\/tr>\n
71006<\/strong><\/td>\nQtCheckout No Item For Payment \n

 <\/p>\n

 <\/p>\n

Code<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71007<\/strong><\/td>\nQtCheckout No Biller For Payment \n

 <\/p>\n

 <\/p>\n

Code<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71008<\/strong><\/td>\nQtCheckout Merchant Not Setup<\/td>\n <\/td>\n<\/tr>\n
71009<\/strong><\/td>\nQtCheckout Biller Not Enabled For \n

 <\/p>\n

 <\/p>\n

Channel<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71010<\/strong><\/td>\nQtCheckout Redirect URL Not Valid<\/td>\n <\/td>\n<\/tr>\n
71011<\/strong><\/td>\nQtCheckout Invalid Entries<\/td>\n <\/td>\n<\/tr>\n
71012<\/strong><\/td>\nQtCheckout Quickteller Inquiry Failed<\/td>\n <\/td>\n<\/tr>\n
71013<\/strong><\/td>\nQtCheckout Invalid State Data<\/td>\n <\/td>\n<\/tr>\n
71014<\/strong><\/td>\nQtCheckout Passport Authorization \n

 <\/p>\n

 <\/p>\n

Error<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71015<\/strong><\/td>\nQtCheckout Null Passport Model<\/td>\n <\/td>\n<\/tr>\n
71016<\/strong><\/td>\nQtCheckout Failed Webpay Transaction<\/td>\n <\/td>\n<\/tr>\n
71017<\/strong><\/td>\nQtCheckout Invalid Corrective Input<\/td>\n <\/td>\n<\/tr>\n
72001<\/strong><\/td>\nPromo Maximum Wins Exceeded For \n

 <\/p>\n

 <\/p>\n

User<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
72002<\/strong><\/td>\nPromo Maximum Wins Exeeded<\/td>\n <\/td>\n<\/tr>\n
72003<\/strong><\/td>\nPromo Data Not Found<\/td>\n <\/td>\n<\/tr>\n
72004<\/strong><\/td>\nPromo Item Not Found<\/td>\n <\/td>\n<\/tr>\n
72005<\/strong><\/td>\nPromo Request In Progress<\/td>\n <\/td>\n<\/tr>\n
72006<\/strong><\/td>\nPromo_Restricted<\/td>\n <\/td>\n<\/tr>\n
73001<\/strong><\/td>\nPayphone Failed To Get Card Details<\/td>\n <\/td>\n<\/tr>\n
73002<\/strong><\/td>\nPayphone Failed To Get ECash \n

 <\/p>\n

 <\/p>\n

Balance<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
73003<\/strong><\/td>\nPayphone Failed To Create ECash \n

 <\/p>\n

 <\/p>\n

Account<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
73004<\/strong><\/td>\nPayphone ECash Account Not Found \n

 <\/p>\n

 <\/p>\n

For User<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
75064<\/strong><\/td>\nRemittance Validation Error – Check Account Number<\/td>\n <\/td>\n<\/tr>\n
75065<\/strong><\/td>\nRemittance Validation Unknown Name Enquiry Error<\/td>\n <\/td>\n<\/tr>\n
75066<\/strong><\/td>\nRemittance Validation Amount Mismatch<\/td>\n <\/td>\n<\/tr>\n
75067<\/strong><\/td>\nRemittance Validation Sender Surname mismatch<\/td>\n <\/td>\n<\/tr>\n
75068<\/strong><\/td>\nRemittance Validation Receiver Firstname Mismatch<\/td>\n <\/td>\n<\/tr>\n
75069<\/strong><\/td>\nRemittance Validation Sender Surname mismatch<\/td>\n <\/td>\n<\/tr>\n
75070<\/strong><\/td>\nRemittance Validation Receiver Firstname Mismatch<\/td>\n <\/td>\n<\/tr>\n
75071<\/strong><\/td>\nRemittance Validation Sender Country \n

 <\/p>\n

 <\/p>\n

Mismatch<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
75072<\/strong><\/td>\nRemittance Validation Pickup Validation Error<\/td>\n <\/td>\n<\/tr>\n
75073<\/strong><\/td>\nRemittance Validation Pickup Receive \n

 <\/p>\n

 <\/p>\n

Error<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
75074<\/strong><\/td>\nRemittance Validation General Error Unknown Code Received<\/td>\n <\/td>\n<\/tr>\n
75076<\/strong><\/td>\nRemittance Validation Dormant Account<\/td>\n <\/td>\n<\/tr>\n
75077<\/strong><\/td>\nRemittance Validation General Error Invalid Channel Code<\/td>\n <\/td>\n<\/tr>\n
75078<\/strong><\/td>\nRemittance Validation General Error – \n

 <\/p>\n

 <\/p>\n

Invalid Currency<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
78012<\/strong><\/td>\nRemote Host Unreachable Or Network Problem<\/td>\n <\/td>\n<\/tr>\n
78013<\/strong><\/td>\nAdvice Not Permitted To TermialOwner<\/td>\n <\/td>\n<\/tr>\n
80010<\/strong><\/td>\nBiller Verification_Not In PAYDirect<\/td>\n <\/td>\n<\/tr>\n
80020<\/strong><\/td>\nBiller Verification_In PAYDirect But NotQuickTeller<\/td>\n <\/td>\n<\/tr>\n
80030<\/strong><\/td>\nSchedule Verification_No Rows Found<\/td>\n <\/td>\n<\/tr>\n
80031<\/strong><\/td>\nSchedule Verification_Row Error \n

 <\/p>\n

 <\/p>\n

Found<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
80032<\/strong><\/td>\nSchedule Verification_Failed Schedule Exists<\/td>\n <\/td>\n<\/tr>\n
80033<\/strong><\/td>\nSchedule Verification_UnKnown Error<\/td>\n <\/td>\n<\/tr>\n
90001<\/strong><\/td>\nSession Key Missing<\/td>\n <\/td>\n<\/tr>\n
70060<\/strong><\/td>\nRetailPay Session Key Invalid<\/td>\n <\/td>\n<\/tr>\n
70061<\/strong><\/td>\nRetailPay Insufficent Funds<\/td>\n <\/td>\n<\/tr>\n
70062<\/strong><\/td>\nRetailPay Invalid Amount<\/td>\n <\/td>\n<\/tr>\n
70063<\/strong><\/td>\nRetailPay Bad Public Key<\/td>\n <\/td>\n<\/tr>\n
70064<\/strong><\/td>\nRetailPay Telco Timeout<\/td>\n <\/td>\n<\/tr>\n
70065<\/strong><\/td>\nInvalidAmount<\/td>\n <\/td>\n<\/tr>\n
70066<\/strong><\/td>\nInvalidMinimumAmount<\/td>\n <\/td>\n<\/tr>\n
70067<\/strong><\/td>\nInvalidGreaterThanMinimumAmount<\/td>\n <\/td>\n<\/tr>\n
70068<\/strong><\/td>\nInvalidMaximumAmount<\/td>\n <\/td>\n<\/tr>\n
70069<\/strong><\/td>\nInvalidLessThanMaximumAmount<\/td>\n <\/td>\n<\/tr>\n
70070<\/strong><\/td>\nInvalidExactAmount<\/td>\n <\/td>\n<\/tr>\n
70071<\/strong><\/td>\nInvalidCustomerId<\/td>\n <\/td>\n<\/tr>\n
70128<\/strong><\/td>\nSva Terminal Owner Not Setup For \n

 <\/p>\n

 <\/p>\n

Biller<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
70129<\/strong><\/td>\nTerminal Owner Card Acceptor Id Not \n

 <\/p>\n

 <\/p>\n

Configured<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
70130<\/strong><\/td>\nPayment Amount Higher Than Due \n

 <\/p>\n

 <\/p>\n

Amount<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
70131<\/strong><\/td>\nInvalid Bank Account number<\/td>\nMeans the bank account is either invalid (i.e. contains special character like space, _, -, $ etc. ) or the account number is not a valid Nuban account number.<\/td>\n<\/tr>\n
70132<\/strong><\/td>\nInvalid Mobile Number<\/td>\nIt means the mobile number is not all digits i.e it contains special character like spaces, – etc.<\/td>\n<\/tr>\n
71001<\/strong><\/td>\nQtCheckout Invalid URL<\/td>\n <\/td>\n<\/tr>\n
71002<\/strong><\/td>\nQtCheckout Different Domain URL<\/td>\n <\/td>\n<\/tr>\n
71003<\/strong><\/td>\nQtCheckout Cancelled by User<\/td>\n <\/td>\n<\/tr>\n
71004<\/strong><\/td>\nQtCheckout Missing Client ID<\/td>\n <\/td>\n<\/tr>\n
71005<\/strong><\/td>\nQtCheckout Invalid Model<\/td>\n <\/td>\n<\/tr>\n
71006<\/strong><\/td>\nQtCheckout No Item For Payment \n

 <\/p>\n

 <\/p>\n

Code<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71007<\/strong><\/td>\nQtCheckout No Biller For Payment \n

 <\/p>\n

 <\/p>\n

Code<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71008<\/strong><\/td>\nQtCheckout Merchant Not Setup<\/td>\n <\/td>\n<\/tr>\n
71009<\/strong><\/td>\nQtCheckout Biller Not Enabled For \n

 <\/p>\n

 <\/p>\n

Channel<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71010<\/strong><\/td>\nQtCheckout Redirect URL Not Valid<\/td>\n <\/td>\n<\/tr>\n
71011<\/strong><\/td>\nQtCheckout Invalid Entries<\/td>\n <\/td>\n<\/tr>\n
71012<\/strong><\/td>\nQtCheckout Quickteller Inquiry Failed<\/td>\n <\/td>\n<\/tr>\n
71013<\/strong><\/td>\nQtCheckout Invalid State Data<\/td>\n <\/td>\n<\/tr>\n
71014<\/strong><\/td>\nQtCheckout Passport Authorization \n

 <\/p>\n

 <\/p>\n

Error<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
71015<\/strong><\/td>\nQtCheckout Null Passport Model<\/td>\n <\/td>\n<\/tr>\n
71016<\/strong><\/td>\nQtCheckout Failed Webpay Transaction<\/td>\n <\/td>\n<\/tr>\n
71017<\/strong><\/td>\nQtCheckout Invalid Corrective Input<\/td>\n <\/td>\n<\/tr>\n
72001<\/strong><\/td>\nPromo Maximum Wins Exceeded For \n

 <\/p>\n

 <\/p>\n

User<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
72002<\/strong><\/td>\nPromo Maximum Wins Exeeded<\/td>\n <\/td>\n<\/tr>\n
72003<\/strong><\/td>\nPromo Data Not Found<\/td>\n <\/td>\n<\/tr>\n
72004<\/strong><\/td>\nPromo Item Not Found<\/td>\n <\/td>\n<\/tr>\n
72005<\/strong><\/td>\nPromo Request In Progress<\/td>\n <\/td>\n<\/tr>\n
72006<\/strong><\/td>\nPromo_Restricted<\/td>\n <\/td>\n<\/tr>\n
73001<\/strong><\/td>\nPayphone Failed To Get Card Details<\/td>\n <\/td>\n<\/tr>\n
73002<\/strong><\/td>\nPayphone Failed To Get ECash \n

 <\/p>\n

 <\/p>\n

Balance<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
73003<\/strong><\/td>\nPayphone Failed To Create ECash \n

 <\/p>\n

 <\/p>\n

Account<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
73004<\/strong><\/td>\nPayphone ECash Account Not Found \n

 <\/p>\n

 <\/p>\n

For User<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
75064<\/strong><\/td>\nRemittance Validation Error – Check Account Number<\/td>\n <\/td>\n<\/tr>\n
75065<\/strong><\/td>\nRemittance Validation Unknown Name Enquiry Error<\/td>\n <\/td>\n<\/tr>\n
75066<\/strong><\/td>\nRemittance Validation Amount Mismatch<\/td>\n <\/td>\n<\/tr>\n
75067<\/strong><\/td>\nRemittance Validation Sender Surname mismatch<\/td>\n <\/td>\n<\/tr>\n
75068<\/strong><\/td>\nRemittance Validation Receiver Firstname Mismatch<\/td>\n <\/td>\n<\/tr>\n
75069<\/strong><\/td>\nRemittance Validation Sender Surname mismatch<\/td>\n <\/td>\n<\/tr>\n
75070<\/strong><\/td>\nRemittance Validation Receiver Firstname Mismatch<\/td>\n <\/td>\n<\/tr>\n
75071<\/strong><\/td>\nRemittance Validation Sender Country \n

 <\/p>\n

 <\/p>\n

Mismatch<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
75072<\/strong><\/td>\nRemittance Validation Pickup Validation Error<\/td>\n <\/td>\n<\/tr>\n
75073<\/strong><\/td>\nRemittance Validation Pickup Receive \n

 <\/p>\n

 <\/p>\n

Error<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
75074<\/strong><\/td>\nRemittance Validation General Error Unknown Code Received<\/td>\n <\/td>\n<\/tr>\n
75076<\/strong><\/td>\nRemittance Validation Dormant Account<\/td>\n <\/td>\n<\/tr>\n
75077<\/strong><\/td>\nRemittance Validation General Error Invalid Channel Code<\/td>\n <\/td>\n<\/tr>\n
75078<\/strong><\/td>\nRemittance Validation General Error – \n

 <\/p>\n

 <\/p>\n

Invalid Currency<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
78012<\/strong><\/td>\nRemote Host Unreachable Or Network Problem<\/td>\n <\/td>\n<\/tr>\n
78013<\/strong><\/td>\nAdvice Not Permitted To TermialOwner<\/td>\n <\/td>\n<\/tr>\n
80010<\/strong><\/td>\nBiller Verification_Not In PAYDirect<\/td>\n <\/td>\n<\/tr>\n
80020<\/strong><\/td>\nBiller Verification_In PAYDirect But NotQuickTeller<\/td>\n <\/td>\n<\/tr>\n
80030<\/strong><\/td>\nSchedule Verification_No Rows Found<\/td>\n <\/td>\n<\/tr>\n
80031<\/strong><\/td>\nSchedule Verification_Row Error \n

 <\/p>\n

 <\/p>\n

Found<\/p>\n<\/td>\n

 <\/td>\n<\/tr>\n
80032<\/strong><\/td>\nSchedule Verification_Failed Schedule Exists<\/td>\n <\/td>\n<\/tr>\n
80033<\/strong><\/td>\nSchedule Verification_UnKnown Error<\/td>\n <\/td>\n<\/tr>\n
90001<\/strong><\/td>\nRefer to Issuer<\/td>\nDeclined by your card bank<\/td>\n<\/tr>\n\n
90002<\/strong><\/td>\nRefer to Financial Institution, Special Condition<\/td>\nPlease try again later.<\/td>\n<\/tr>\n\n
90005<\/strong><\/td>\nDo not honor<\/td>\n <\/td>\n<\/tr>\n
90006\/06<\/strong><\/td>\nError<\/td>\n <\/td>\n<\/tr>\n
90012<\/strong><\/td>\nInvalid Transaction<\/td>\nIf this is your first time, you may have to change your PIN.<\/td>\n<\/tr>\n
90013<\/strong><\/td>\nInvalid Amount<\/td>\nPlease supply valid amount and try again.<\/td>\n<\/tr>\n
90014<\/strong><\/td>\nInvalid Card Number<\/td>\nPlease supply valid card number and try again.<\/td>\n<\/tr>\n
90015<\/strong><\/td>\nNo Such Financial Institution<\/td>\nPlease supply an existing\/valid financial institution and try again.<\/td>\n<\/tr>\n
90017<\/strong><\/td>\nCustomer Cancellation<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90018<\/strong><\/td>\nCustomer Dispute<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90019<\/strong><\/td>\nRe-enter Transaction<\/td>\nPlease try again later.<\/td>\n<\/tr>\n
90020<\/strong><\/td>\nInvalid Response from Financial \n

 <\/p>\n

 <\/p>\n

Institution<\/p>\n<\/td>\n

Please contact the financial institution.<\/td>\n<\/tr>\n
90021<\/strong><\/td>\nNo Action Taken by Financial \n

 <\/p>\n

 <\/p>\n

Institution<\/p>\n<\/td>\n

Please contact the financial institution or Interswitch.<\/td>\n<\/tr>\n
90022<\/strong><\/td>\nSuspected Malfunction<\/td>\nTry again later. If the error persists, please contact Interswitch.<\/td>\n<\/tr>\n
90023<\/strong><\/td>\nUnacceptable Transaction Fee<\/td>\nPlease supply an acceptable transaction fee and try again.<\/td>\n<\/tr>\n
90024<\/strong><\/td>\nFile Update not Supported<\/td>\nThis feature is not supported. Please contact Interswitch.<\/td>\n<\/tr>\n
90025\/25<\/strong><\/td>\nUnable to Locate Record<\/td>\nRecord does not exist. You may contact Interswitch.<\/td>\n<\/tr>\n
90026<\/strong><\/td>\nDuplicate Record<\/td>\nPlease try again with a new record.<\/td>\n<\/tr>\n
90027<\/strong><\/td>\nFile Update Field Edit Error<\/td>\nPlease rectify the error and try again. If the error persists, please contact Interswitch.<\/td>\n<\/tr>\n
90028<\/strong><\/td>\nFile Update File Locked<\/td>\nPlease try again later with a new record. Please contact Interswitch.<\/td>\n<\/tr>\n
90029<\/strong><\/td>\nFile Update Failed<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90030<\/strong><\/td>\nFormat Error<\/td>\nPlease change the format or contact Interswitch.<\/td>\n<\/tr>\n
90031<\/strong><\/td>\nBank Not Supported<\/td>\nPlease contact the bank or Interswitch.<\/td>\n<\/tr>\n
90032<\/strong><\/td>\nCompleted Partially by Financial \n

 <\/p>\n

 <\/p>\n

Institution<\/p>\n<\/td>\n

Please contact the bank or Interswitch.<\/td>\n<\/tr>\n
90033<\/strong><\/td>\nExpired Card, Pick-Up<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90034<\/strong><\/td>\nSuspected Fraud, Pick-Up<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90035<\/strong><\/td>\nContact Acquirer, Pick-Up<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90036<\/strong><\/td>\nRestricted Card, Pick-Up<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90037<\/strong><\/td>\nCall Acquirer Security, Pick-Up<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90038<\/strong><\/td>\nPIN Tries Exceeded, Pick-Up<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90039<\/strong><\/td>\nNo Credit Account<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90040<\/strong><\/td>\nFunction not Supported<\/td>\nPlease contact your bank or Interswitch.<\/td>\n<\/tr>\n
80032<\/strong><\/td>\nSchedule Verification_Failed Schedule Exists<\/td>\n <\/td>\n<\/tr>\n
80033<\/strong><\/td>\nSchedule Verification_UnKnown Error<\/td>\n <\/td>\n<\/tr>\n
90041<\/strong><\/td>\nLost Card, Pick-Up<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90042<\/strong><\/td>\nNo Universal Account<\/td>\nPlease try again with a valid account or contact your bank.<\/td>\n<\/tr>\n
90043<\/strong><\/td>\nStolen Card, Pick-Up<\/td>\nPlease contact your bank<\/td>\n<\/tr>\n
90044<\/strong><\/td>\nNo Investment Account<\/td>\nPlease try again with a valid account or contact your bank.<\/td>\n<\/tr>\n
90051<\/strong><\/td>\nInsufficient Funds<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90052<\/strong><\/td>\nNo Check Account<\/td>\nPlease try again with a valid account or contact your bank.<\/td>\n<\/tr>\n
90053<\/strong><\/td>\nNo Savings Account<\/td>\nPlease try again with a valid account or contact your bank.<\/td>\n<\/tr>\n
90054<\/strong><\/td>\nExpired Card<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90055<\/strong><\/td>\nIncorrect PIN<\/td>\nlease try again with correct PIN.<\/td>\n<\/tr>\n
90056<\/strong><\/td>\nNo Card Record<\/td>\nPlease try again with a valid card or contact your bank.<\/td>\n<\/tr>\n
90057<\/strong><\/td>\nTransaction not Permitted to Cardholder<\/td>\nPlease contact your bank<\/td>\n<\/tr>\n
90058<\/strong><\/td>\nTransaction not Permitted on Terminal<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90059<\/strong><\/td>\nSuspected Fraud<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90060<\/strong><\/td>\nContact Acquirer<\/td>\nYour transaction has been declined by your bank. Please contact your bank.<\/td>\n<\/tr>\n
90061<\/strong><\/td>\nExceeds Withdrawal Limit<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90062<\/strong><\/td>\nRestricted Card<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90063<\/strong><\/td>\nSecurity Violation<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90064<\/strong><\/td>\nOriginal Amount Incorrect<\/td>\nPlease enter correct original amount and try again.<\/td>\n<\/tr>\n
90065<\/strong><\/td>\nExceeds withdrawal frequency<\/td>\nPlease try again later or contact your bank.<\/td>\n<\/tr>\n
90066<\/strong><\/td>\nCall Acquirer Security<\/td>\nPlease contact the Acquirer or Interswitch.<\/td>\n<\/tr>\n
90067<\/strong><\/td>\nHard Capture<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90068<\/strong><\/td>\nResponse Received Too Late<\/td>\nPlease try again later or contact your bank.<\/td>\n<\/tr>\n
90075<\/strong><\/td>\nPIN tries exceeded<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90076<\/strong><\/td>\nReserved for Future Postilion Use<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90077<\/strong><\/td>\nIntervene, Bank Approval Required<\/td>\nPlease contact the bank.<\/td>\n<\/tr>\n
90078<\/strong><\/td>\nIntervene, Bank Approval Required for \n

 <\/p>\n

 <\/p>\n

Partial Amount<\/p>\n<\/td>\n

Please contact the bank<\/td>\n<\/tr>\n
90083<\/strong><\/td>\nFAILED<\/td>\nPlease try again, if the problem persist contact Interswitch.<\/td>\n<\/tr>\n
90090<\/strong><\/td>\nCut-off in Progress<\/td>\nThe financial Institution is not available, please try again later.<\/td>\n<\/tr>\n
90091\/91<\/strong><\/td>\nIssuer or Switch Inoperative<\/td>\nPlease contact the bank, Telco or Interswitch.<\/td>\n<\/tr>\n
90092<\/strong><\/td>\nRouting Error<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90093<\/strong><\/td>\nViolation of law<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90094<\/strong><\/td>\nDuplicate Transaction<\/td>\nYou have sent this transaction before, please send a new transaction.<\/td>\n<\/tr>\n
90095<\/strong><\/td>\nReconcile Error<\/td>\nPlease contact Interswitch.<\/td>\n<\/tr>\n
90096<\/strong><\/td>\nSystem Malfunction<\/td>\nPlease try again, if the problem persist contact Interswitch.<\/td>\n<\/tr>\n
90097<\/strong><\/td>\nFAILED<\/td>\nPlease try again, if the problem persist contact Interswitch.<\/td>\n<\/tr>\n
90098<\/strong><\/td>\nExceeds Cash Limit<\/td>\nPlease contact your bank.<\/td>\n<\/tr>\n
90099<\/strong><\/td>\n\n
\n
Transaction failed <\/div>\n<\/div>\n<\/td>\n
\n
Please try again later.<\/div>\n<\/td>\n<\/tr>\n
900A5<\/strong><\/td>\nContract phone number recharge is not allowed<\/td>\nPlease try again with a non-contract phone number or contact the Telco.<\/td>\n<\/tr>\n
900A6<\/strong><\/td>\nThe phone number you have supplied is inactive.<\/td>\nPlease try again with an active phone number or contact the Telco.<\/td>\n<\/tr>\n
900A7<\/strong><\/td>\nThe phone number you have supplied has been barred.<\/td>\nPlease try again with an unbarred phone number or contact the Telco.<\/td>\n<\/tr>\n
900A8<\/strong><\/td>\nThere is no voucher of the requested denomination.<\/td>\nPlease try again with a valid voucher denomination.<\/td>\n<\/tr>\n
900A9<\/strong><\/td>\nThe phone number or smart card number you have supplied is invalid.<\/td>\nPlease try again with a valid phone number or smart card number.<\/td>\n<\/tr>\n
E16\/90E16<\/strong><\/td>\nThe service you have specified is not available<\/td>\nPlease contact Interswitch<\/td>\n<\/tr>\n
E19\/90E19<\/strong><\/td>\nUnable to process request at this time.<\/td>\nPlease contact Interswitch<\/td>\n<\/tr>\n
E26\/90E26<\/strong><\/td>\nSystem Malfunction<\/td>\nPlease contact Interswitch<\/td>\n<\/tr>\n
G3<\/strong><\/td>\nAccount is dormant<\/td>\nPlease contact Interswitch<\/td>\n<\/tr>\n
F5<\/strong><\/td>\nInvalid Credit Account\/Scheme type is not valid<\/td>\nPlease contact Interswitch<\/td>\n<\/tr>\n
J3<\/strong><\/td>\nTransfer currency mismatch<\/td>\nPlease contact Interswitch<\/td>\n<\/tr>\n
G2<\/strong><\/td>\nCr Foracid has Credit OR Total Freeze<\/td>\nPlease contact Interswitch<\/td>\n<\/tr>\n
\n

Exception \/ Pending Response Codes<\/em><\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n

10001<\/strong><\/td>\nUnexpected error<\/td>\n\n

Check to see if you have sent a duplicate request reference id in the request xml. If you have not sent a duplicate request reference<\/strong>, Query for the transaction using the Query Transaction method to get the final status.<\/strong><\/p>\n

Re-query at an interval of 1 hour. Re-query for 24hrs\n

 <\/p>\n

 <\/p>\n

after which Interswitch can be contacted to confirm status of transaction if response code remains unchanged contact the Help Portal; help@interswitchgroup.com <\/a>to get a confirmation on the actual status of the transaction.”<\/p>\n<\/div>\n<\/td>\n<\/tr>\n

10005<\/strong><\/td>\nEmpty response received from remote host<\/td>\n\n
Transaction should be treated as pending, query the web service to get the updated status. Re-query at an interval of 1 hour. Re-query for 24hrs.<\/span><\/div>\n

 <\/p>\n

However, if the response code returned after querying is 10005, you may contact Interswitch through the
Help Portal; help@interswitchgroup.com to get a confirmation on the actual status of the transaction.<\/p>\n<\/td>\n<\/tr>\n

90009<\/strong><\/td>\n\n

Request in progress<\/p>\n

\n
 <\/div>\n<\/div>\n<\/td>\n
Transaction should be treated as pending. This response code indicates that a response is yet to be received from the TELCO. A very high percentage of transactions with 90009 end up being successful. As a result customers’ funds should not be reversed. \n

 <\/p>\n

 <\/p>\n

Query the web service to get the updated status. Re-query at an interval of 1 hour. Re-query for 24hrs.<\/p>\n

However, if the response code returned after querying is 90009, you may contact Interswitch through the<\/p>\n

Help Portal; help@interswitchgroup.com<\/a> to get a confirmation on the actual status of the transaction.<\/p>\n

 <\/p>\n<\/td>\n<\/tr>\n

\n

Q9, Q5, Q6, Q4, Q2, Q7, Q1, Q3, 900Q1, 900Q3, 900Q5, 900Q6, 900Q7, 900Q9<\/strong><\/p>\n<\/td>\n

Pending transaction<\/td>\n\n
Transaction should be treated as pending, query the web service to get the updated status. Re-query at an interval of 1 hour. Re-query for 24hrs.<\/span><\/div>\n

 <\/p>\n

However, if the response code returned after querying is any of Q9, Q5, Q6, Q4, Q2, Q7, Q1, Q3,900Q***, you may contact Interswitch through the
Help Portal; help@interswitchgroup.com to get a confirmation on the actual status of the transaction.<\/p>\n<\/td>\n<\/tr>\n

900A0<\/strong><\/td>\nUnknown Error<\/td>\nThis is not an actual failure; hence funds should not be returned to the customer. \n

 <\/p>\n

 <\/p>\n

Query the web service to get the updated status. Re-query at an interval of 1 hour. Re-query for 24hrs.<\/p>\n

However, if the response code returned after querying is 900A0, you may contact Interswitch through the<\/p>\n

Help Portal; help@interswitchgroup.com<\/a> to get a confirmation on the actual status of the transaction.<\/p>\n<\/td>\n<\/tr>\n

E18\/90E18<\/strong><\/td>\nUnable to process the request at this time or a timeout occurred. Please try again<\/td>\nKindly perform a QueryTransaction to get the updated status. Re-query at an interval of 1 hour. Re-query for 24hrs. However, if no definite response is returned after querying, you may contact Interswitch through the Help Portal; help@interswitchgroup.com<\/a> to get a confirmation on the actual status of the transaction.<\/span><\/td>\n<\/tr>\n
General Timeout<\/strong> \n

 <\/p>\n

 <\/p>\n

(Socket Timeout,<\/strong><\/p>\n

IO exceptions,<\/p>\n

network<\/p>\n

timeouts)<\/p>\n<\/td>\n

Timeout may still translate as \n

 <\/p>\n

 <\/p>\n

successful transaction,<\/p>\n

therefore customers\u2019 funds<\/p>\n

should not be refunded until<\/p>\n

final status has been<\/p>\n

confirmed.<\/p>\n<\/td>\n

\n

Query the web service to get the updated status. Re-query at an interval of 1 hour. Re-query for 24hrs.<\/p>\n

However, if no definite response is returned after querying , you may contact Interswitch through the<\/p>\n

Help Portal; help@interswitchgroup.com<\/a> to get a confirmation on the actual status of the transaction.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/div>\n
 <\/div>\n
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