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Error Messages and Likely Causes

When PAN is not included as part of the query parameters

{
"code": "10400",
"description": "Pan is required",
"errors": null
} 

When startDate is not included as part of the query parameters

{
"code": "10400",
"description": "Start date is required",
"errors": null
}

When endDate is not included as part of the query parameters

{
"code": "10400",
"description": "End date is required",
"errors": null
}

Create Dispute Endpoint Errors

When remoteTranID is missing

{
"code": "10400",
"description": "Bad request",
"errors": [{
"fieldName": "remoteTranId",
"message": "RemoteTranid is compulsory for this request"
}]
}

When dispenseType is missing

{
"code": "10400",
"description": "Bad request",
"errors": [{
"fieldName": "dispenseType",
"message": "DispenseType is compulsory for this request"
}]
}

When logComments is missing

{
"code": "10400",
"description": "Bad request",
"errors": [{
"fieldName": "logComments",
"message": "LogComments is compulsory for this request"
}]
}

when you try to create an already existing claim

{
"code": "10400",
"description": "this is a duplicate entry with GTB002640250",
"errors": null
}

Update Dispute Endpoint

When disputeLogCode is missing. This is general for all update actions(accept/decline/arbitrate)

{
"code": "10400",
"description": "Bad request",
"errors": [{
"fieldName": "disputeLogCode",
"message": "DisputelogCode is compulsory for this request"
}]
}

When declineComments is missing for a decline operation

{
"code": "10400",
"description": "A decline comment is required to decline a dispute claim",
"errors": null
}

When you try to perform an action you are not authorized to do e.g an issuer trying accept/decline a claim or the creator of an AIR-Pending claim trying to accept/decline the claim

{
"code": "10400",
"description": "Process cannot continue because you are not authorized to perform this action",
"errors": null
}

When you try to accept a dispute that has already been accepted or declined

{
"code": "10400",
"description": "Dispute cannot be accepted",
"errors": null
}
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