[faq p=2040]
| Error | Possible problem/What to do |
|---|---|
| E28 - You do not have sufficient right to access this service | Contact your Support Engineer. Resources or Access right need to be enabled |
| E38 - You have not been configured on Quickteller Platform | Contact your Support Engineer. Application Parameter configuration is pending |
| E26 - Invalid authentication credentials: signature cannot be authenticated | Faulty signature computation. Confirm hextobase64 encoding is done properly. "Signature"=hexToBase64(Sha1.hash(signatureCipher))) where "signatureCipher" = httpMethod + "&"+ url + "&" +timestamp + "&" + nonce + "&" + clientId + "&" + clientSecret |
| E15 - This transaction is not yet supported. Please API documentation for supported transaction type | Check the URL you're using e.g. /payment instead of /payments |
| 10002 - Invalid transfer code/Invalid request prefix | You're not using the right request prefix |